Ordering/Returns/Cancellations Policy

For Purchases made through Amazon.co.uk

Please note: If you purchased your product from Amazon - you will need to return the item to Amazon. For items purchased through Amazon please see the Amazon returns page. The return steps for Amazon are on the Amazon website.

For Purchases made through Bootkidz.co.uk

If for whatever reason, you are not satisfied with your purchase, please return it within 30 days of purchase for a full refund.

Please Contact Us 

Contact us with any questions. Use the contact form on our website:

Contact form

Return Address 

Return your products to the following address:

The Boot Kidz, 
8 Lingfield Court, 
Wimbledon Village 
SW19 4PY 


As soon as the item has been returned a refund will be made. We use Shopify to process refunds. 

Pending orders

For pending orders (orders not yet processed/delivered by us), please use the contact form and request cancellation as soon as possible.  


Please ensure you return the item in good order and as a recorded delivery item with insurance.